1. What types of professionals do you support?

• We support early career, mid-career, and senior professionals across multiple industries. This includes professionals actively job searching, impacted by layoffs, preparing for interviews, or planning a career move or progression.

• Our career coaching is tailored to each individual’s role, seniority, and market.

2. How is NewStart different from other career coaching services?

• NewStart combines human led coaching with real recruiting experience and a strong understanding of AI-driven hiring and ATS screening.

• We focus on results, clarity, and execution rather than generic advice or templates. Our approach is structured, personalized, and aligned with how hiring decisions are actually made today.

3. Do you help with resume rewrite and ATS optimization?

• Yes. We provide professional resume rewrite and resume optimization designed to perform well with modern ATS and AI screening systems.

• We also optimize LinkedIn profiles to improve recruiter visibility and inbound opportunities.

4. Can you help if I am not getting interviews?

• Yes. Many professionals come to us after applying extensively without results. We help identify what is blocking traction, whether it is positioning, resume performance, AI screening, or interview strategy, and provide clear next steps to improve outcomes.

• Do you support career changes or gaps in employment?

• Yes. We regularly support professionals navigating career pivots, employment gaps, layoffs, and industry changes. We help you frame your experience clearly and confidently in resumes and interviews.

5. What industries do you work with?

• We work across a wide range of industries including technology, professional services, finance, operations, marketing, sales, and more. Our focus is on transferable skills, positioning, and market alignment rather than industry specific templates.

6. What types of companies do you work with?

• We work with startups, scale ups, and established companies across Canada and the United States. This includes founders, executives, and hiring leaders seeking talent consulting and hiring advisory support.

7. Are you a recruitment agency?

• No. NewStart operates as a talent consulting and hiring advisory partner. We do not follow a volume-based recruitment model. Our work focuses on hiring strategy, process design, candidate vetting, and decision support.

8. Can you support both hiring strategy and recruitment execution?

• Yes. We advise on hiring strategy, role definition, interview structure, and decision-making, and we can also support recruitment execution depending on your needs.

• Our role is to act as a strategic partner throughout the hiring process.

9. Do you work across Canada and the United States?

• Yes. We support professionals and companies across Canada and the United States, with cross border hiring experience and market insights.

10. Can you guarantee a job offer?

• No. We do not guarantee job offers, and anyone who does should be viewed with caution.

• What we do guarantee is a structured, personalized approach that improves how you are positioned, how your resume performs with AI and ATS systems, and how you show up in interviews. Our role is to significantly increase your chances by focusing on what actually influences hiring decisions.

• To date, 87% of professionals we support land a role under 90 days on average, but outcomes ultimately depend on market conditions, experience, and execution.

11. Do you offer payment plans?

• Yes. Payment plans may be available depending on the type of support recommended.

• Payment options are available at checkout transparently before any engagement begins so there are no surprises. We aim to make support accessible while maintaining a high quality, personalized service.

12. Are sessions refundable?

• Due to the personalized nature of career coaching and consulting, sessions are non-refundable once delivered.

• If you need to reschedule, we ask for notice of at least 6 hours.

13. What happens after a session?

• After a session, you will leave with clear next steps and actionable guidance.

• Depending on the type of support, this may include:

Our goal is for every session to move you forward with clarity and confidence.

14. Do you provide written feedback or follow-ups?

• Yes. When relevant, we provide written notes, feedback, or recommendations following sessions.

• The level of follow up depends on the type of support discussed, but our focus is always on ensuring you know exactly what to work on next.

15. Can you help if I am early in my career?

• Yes. We support early career professionals as well as mid-career and senior professionals.

• The approach is adapted to your experience level, goals, and market. We focus on building strong foundations, clear positioning, and realistic strategies that fit your stage.

16. Can you help if I am already employed but exploring options?

• Yes. Many professionals work with us while employed.

• We help you assess opportunities, prepare discreetly, strengthen positioning, and plan a transition strategically without rushing decisions.

17. How many sessions will I need?

• This depends on your goals and current situation.

• Some professionals benefit from focused support around resumes or interviews. Others prefer more structured guidance across their job search. We discuss this openly after understanding your needs.

18. Do you work with international candidates?

• Yes. We support professionals navigating cross border job searches, particularly in Canada and the United States.

• We provide guidance on positioning, market expectations, and hiring processes, though we do not provide immigration or visa advice.

19. Is this coaching or recruiting?

• For job-seekers, this is career coaching and job search support, not recruitment.

• We do not place candidates into roles. Instead, we help you strengthen your positioning, performance, and strategy so you can secure opportunities independently.

20. How do I get started?

• The first step is a short conversation to understand your goals, challenges, and current situation.

• From there, we recommend the most relevant next steps.

• Book a FREE 15 mins video discovery chat